idiots

The New Deal appointment I had today didn’t go terribly well, really. The person I saw seemed intent on using the word ‘mandatory’ every other sentence and underlining every single point with the clear threat of benefit cessation.

Who trains these people? Are they given any hints whatsoever about basic psychology? Or are they so used to dealing with half-witted, apathetic zombots that someone with an individual point of view is an alien concept? What is the purpose of emphasising all the negative aspects of this wretched system instead of trying to create the impression that something positive can come out of it? I might actually respond to positivity—I certainly won’t respond to browbeating, implicit threats or horribly negative words like ‘mandatory.’
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